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Mostly Sunny
11°C / 51°F
Geocoordinates
39.550000
2.733333

Useful Numbers & Email Addresses

You can contact the airport for all general enquires on 902 404 704 or 91 321 10 00. Remember that if you are calling from outside of Spain, you will need to add the international dialling code of +34 or 0034 before this number. All the operators speak English sufficiently, so if you are unable to speak Spanish you will not have a problem. There is also a general enquires email address if you prefer not to call. This is pmi_reclamaciones@aena.es.

In addition to the general enquiries number, there are also direct numbers for a number of services. A list of these are given below, and we recommend that you check this list first to see if there is a direct number for the service you are enquiring about.

If you have lost or damaged luggage, you will need to contact you baggage handling agent and not the Lost & Found Office. The Lost & Found Office only deal with items lost within the terminal building, and not luggage lost during transit.

Service
Telephone / Email
General Enquiries
phone: (+34) 902 404 704 or (+34) 91 321 10 00
Business Centre
phone: (+34) 971 789 156 or (+34)971 789 727
fax: (+34) 971 789 613
email: pmi.com.reservasalas@aena.es
Citizen's Advice Bureau
Fast Track
Medical Centre & First Aid
phone: (+34) 971 789 292
Lost & Found Office
phone: (+34) 971 789 456
National Police Force
phone: (+34) 971 789 245
PRM Assistance
phone: (+34) 902 404 704 or (+34) 91 321 10 00
Tourist Information
phone: (+34) 971 789 556
VAT Refund Office
phone: (+34) 971 789 325
VIP Lounge (Formentor)
phone: (+34) 971 787 694
email: sala_vip@aena.es
VIP Lounge (Mediterráneo)
phone: (+34) 971 787 471
email: sala_vip@aena.es
VIP Lounge (Valldemossa)
phone: (+34) 971 789 631
email: sala_vip@aena.es
Wi-Fi Assistance
phone: (+34) 900 928 053
email: serviciowifi@aena.es

Public Transport

Listed below are contact details for the bus and taxi companies that serve the airport. If you need to know information on the routes and fares, we would recommend you to look at the following pages first.

Service
Telephone / Email
City Bus (EMT)
phone: (+34) 971 214 444
web: www.emtpalma.cat/en/home
Intercity Bus (TIB)
phone: (+34) 971 177 777
web: www.tib.org/en/web/ctm/inici
Fono taxi (Taxi phone)
phone: (+34) 971 728 081
Radiotaxi
phone: (+34) 971 755 440 or (+34) 971 764 545
Palma Taxi
phone: (+34) 971 401 414
Taxis for Handicapped
phone: (+34) 971 703 529
Telephone taxi
phone: (+34) 971 743 737 or (+34) 971 744 050

Baggage Handlers

In the event that you have lost or damaged luggage, you will need to contact your baggage hander. A list of all the handlers at the airport are below. If you are unsure which baggage handler to contact, you will need to contact your airline first.

Service
Telephone / Email
Acciona
phone: (+34) 971 787 933
Air Europa
phone: (+34) 902 190 271
fax: (+34) 915 143 647
Easy Jet
phone: (+34) 902 599 900
Groundforce
phone: (+34) 902 190 271
Iberia
phone: (+34) 971 789 979 or (+34) 971 789 972 or (+34) 901 111 342
Jet2
phone: (+34) 971 787 714
Norwegian Air
phone: (+34) 971 787 541
email: pmi.dylf@menziesaviation.com
Ryanair
phone: (+34) 971 789 014

Car Hire Desks

Below is a list of the car hire operations located within the terminal and contact details for each. If you are looking to make a reservation, we have lots of information and allow online booking on this page.

Service
Telephone / Email
Avis
phone: (+34) 902 110 261
email: atencion.alcliente@avis.es
Enterprise, Alamo and National
phone: (+34) 971 266 001
fax: (+34) 971 266 001
Europcar and Interent
phone: (+34) 971 746 540
fax: (+34) 971 789 143
email: es_customerservice@europcar.com
Goldcar and Rhodium
phone: (+34) 965 233 181
fax: (+34) 902 151 526
email: pmi@goldcar.es
Hertz and Thrifty
phone: (+34) 971 789 670
web: www.hertz.es
Record Go
phone: (+34) 677 406 471
fax: (+34) 971 596 114
email: reservas@recordrentacar.com
Sixt
phone: (+34) 971 260 268
fax: (+34) 971 743 743
email: ap6809@sixt.com